Last updated: 16 September 2026
When you submit the "Book an Appointment" form or otherwise contact us, we collect the details you provide — such as your name, phone number, email address, preferred study destination, and any other answers you give us (for example, your intended level of study or English test score). We don't collect anything beyond what you choose to share with us.
We use your information to respond to your enquiry, offer study-abroad counseling, and follow up about your application — by phone, WhatsApp, email, or in person. We do not sell your information to third parties.
If you proceed with an application through us, we may share relevant details with the specific university, college, or visa authority involved in that application — only as needed to process it.
We retain your information for as long as needed to provide our services and to meet our legal and record-keeping obligations.
You can ask us to access, correct, or delete the information we hold about you at any time by contacting us using the details below.
Questions about this policy? Reach us at hello@maxebd.com or call +880 1711 000 000.